Privacy policy

PRIVACY POLICY

Last updated: July 26, 2026

This Privacy Policy describes how Kartem (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kartemstore.com (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information: Communications, feedback, or inquiries you send directly to us.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.
Communicating with you regarding your order or inquiries.
Screening our orders for potential risk or fraud.
Providing you with information or marketing communications relating to our products or services (in accordance with your preferences).

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We share details with third-party payment processors and logistics/shipping partners to handle payment transactions and order deliveries.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to power and improve our Site (including remembering your actions and preferences, running analytics, and optimizing store functionality). You can control and manage cookies through your browser settings, though doing so may impact your user experience on our Site.

5. Your Rights (US Residents)

Depending on your state of residence in the United States, you may have specific privacy rights regarding your personal information, including:

Right to Know/Access: The right to request details about the categories and specific pieces of personal information we have collected about you.
Right to Delete: The right to request that we delete personal information collected from you, subject to certain legal exceptions.
Right to Correct: The right to request that we correct inaccurate personal information.
Right to Opt-Out: The right to opt-out of the "sale" or "sharing" of your personal information for targeted advertising.

To exercise any of these rights, please contact us using the contact details below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Children's Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@kartemstore.com to request its deletion.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail: